Troubleshooting 4 minUpdated May 26, 2026

Fix email delivery

Troubleshoot verification, welcome, login approval, password reset, and new-IP emails.

Common causes

Email delivery can be delayed by spam filters, mailbox rules, temporary mail provider delays, or a mistyped address.

Checklist

  1. Check your spam, junk, promotions, and updates folders.
  2. Make sure the email address on your account is spelled correctly.
  3. Wait a minute, then request a new code if the old one did not arrive.
  4. Check spam and mailbox rules.
  5. Contact support if verification or reset emails still do not arrive after repeated attempts.